Training & Support

As an Express U.S. Business Group franchisee you will undergo extensive on-the-job and in-house training, with our hand picked trainers who have a thorough understanding of their specialized services and small business expertise.

Initial training is held at our United States Head Office in Austin Texas, this involves one full working week, Monday to Friday. If you are from another State, we will even fly you here and accommodate you, as part of the initial cost of your franchise.

Initial training is divided into 5 essential parts, including:

Success Essentials

Building a long lasting business, customer service and care, marketing and promotion, goal setting

EMS Online

State of the art intranet for effective management of your business including booking jobs, invoicing, diary operations, time management and much more

Product Knowledge

Review of all equipment, use of products, health and safety and product data sheets

On Site Training

Operations manual and general procedures

27 Point Checklist

Training review ensuring you are happy and confident

At Express U.S., we are committed to your success and should you feel you need it, ongoing training is provided upon request. In addition regular seminars, workshops and product demonstrations provide up to date information for all franchisees.